Frequently asked questions
Q: Why is gold good for my skin?
A: Gold has all the goods:
– Offers skin antioxidant properties
– Helps to reduce wrinkles, fine lines and spots
– Stimulates the skin cells
– Can prevent premature aging of the skin
– Can lighten the complexion
– Slows collagen depletion
– Can help treat sun damage
– Creates glowing skin
– Can increase elasticity
– Helps with allergies and acne
– Brings baby unicorns into the world (ok… this one’s not true, but we wish it was!)
Q: What is in my Perfecting Eye Masks?
A: Each Perfecting Eye Mask is made with only 100% natural, vegan ingredients including real active gold, plant collagen, vitamin A, grape seed oil and oat peptide. Take a peep at each product for individual ingredients list.
Q: I have sensitive skin – can I still be a 24k Goddess babe?
A: Yes! Made with all natural ingredients means 24K Goddess Gold Perfecting Eye Masks are great for all skin types. It’s always recommended to do a skin test if you’re worried and if irritation occurs, discontinue use and contact a health care professional.
Q: When’s the best time to use my Perfecting Eye Masks?
A: Always and whenever – baking cookies? Yep, put em on! Riding unicorns – on they go! You can wear them anywhere, anytime – we encourage you to glow golden at any and every 30-minute opportunity you get.
Q: Are my Perfecting Eye Masks vegan?
A: Yes! We only use vegan ingredients because furry bunnies are our friends!
Plant Collagen Source of amino acids, for improving texture and elasticity of skin.
Gold Anti-inflammatory and antioxidant properties, for slowing collagen depletion, increasing circulation and brightness of skin.
Vitamin A Antioxidant properties, for encouraging collagen production and promote healthy skin.
Hyaluronich Acid Helps to keep collagen synthesis up for plump and hydrated skin.
Grape seed oil Non comedogenic (non-pore clogging), used to tighten skin, diminish dark circles around eyes, moisturise, reduce scars, restore collagen and fight aging.
Plum extract Contains Vitamin C and antioxidants, for restoring skin’s natural barrier and elasticity.
Oat peptide Forms a protective film on skin.
Q: Where do I enter the coupon code?
A: Don’t miss those savings! That oh so important coupon can be redeemed in your shopping cart, just before you check out.
Q: What if I’m not happy with my Perfecting Eye Masks?
A: Oh no! We definitely want you to LOVE our products as much as we do. If you’re not 100% happy, send them back within 14 days of purchase and we’ll give you a complete refund.
Just a couple FYIs for you babe:
– Please email us if you’d like a refund and we’ll send you a return number to include in your return.
– The items will be your responsibility until we receive them, so ensure they’re packaged so damage during travel is avoided – pretty please.
– Any items that are returned to us by mistake are not our responsibility.
– Where possible, please returned items with original packaging.
– The cost of return shipping is at your own expense.
– Any returned items that are not received by 24K Goddess will not be issued a refund, so it’s always best you obtain proof of postage/tracking.
P.O. Box 913
Mooloolaba QLD 4557
Q: How much is shipping?
A: Free with all Australian orders. International shipping will be calculated on checkout.
Q: I haven’t received my order yet, what should I do?
A: If your order has not arrived in 10 business days, please holla by sending an email to he[email protected]
Q: How long does shipping take?
A: Your registered postage takes between 5-7 business days.
24KGoddess ensures your privacy is top priority and does not share your information with third parties.
Your information is fully encrypted against privacy breaches. All credit card details are processed via https secure browser.
24KGoddess does not store customer credit card details.