FAQS
Frequently asked questions

Product Information

Q: Why is gold good for my skin?
A: Gold has all the goods:
– Anti-inflammatory
– Offers skin antioxidant properties
– Smoothing
– Brightening
– Perfecting
– Illuminating
– Refreshing
– Rejuvenating
– Helps to reduce wrinkles, fine lines and spots
– Stimulates the skin cells
– Can prevent premature aging of the skin
– Can lighten the complexion
– Slows collagen depletion
– Can help treat sun damage
– Creates glowing skin
– Can increase elasticity
– Helps with allergies and acne
– Brings baby unicorns into the world (ok… this one’s not true, but we wish it was!)

Q: What is in my Perfecting Eye Masks?
A: Each Perfecting Eye Mask is made with only 100% natural, vegan ingredients including real active gold, plant collagen, vitamin A, grape seed oil and oat peptide. Take a peep at each product for individual ingredients list.

Q: I have sensitive skin – can I still be a 24k Goddess babe?
A: Yes! Made with all natural ingredients means 24K Goddess Gold Perfecting Eye Masks are great for all skin types. It’s always recommended to do a skin test if you’re worried and if irritation occurs, discontinue use and contact a health care professional.

Q: When’s the best time to use my Perfecting Eye Masks?
A: Always and whenever – baking cookies? Yep, put em on! Riding unicorns – on they go! You can wear them anywhere, anytime – we encourage you to glow golden at any and every 30-minute opportunity you get.

Q: Are my Perfecting Eye Masks vegan?
A: Yes! We only use vegan ingredients because furry bunnies are our friends!

Ingredients Information

Plant Collagen Source of amino acids, for improving texture and elasticity of skin.

Gold Anti-inflammatory and antioxidant properties, for slowing collagen depletion, increasing circulation and brightness of skin.

Vitamin A Antioxidant properties, for encouraging collagen production and promote healthy skin.

Hyaluronich Acid Helps to keep collagen synthesis up for plump and hydrated skin.

Grape seed oil Non comedogenic (non-pore clogging), used to tighten skin, diminish dark circles around eyes, moisturise, reduce scars, restore collagen and fight aging.

Plum extract Contains Vitamin C and antioxidants, for restoring skin’s natural barrier and elasticity.

Oat peptide Forms a protective film on skin.


General Information

Q: Where do I enter the coupon code?
A: Don’t miss those savings! That oh so important coupon can be redeemed in your shopping cart, just before you check out.

Q: What if I’m not happy with my Perfecting Eye Masks?
A: Oh no! We definitely want you to LOVE our products as much as we do. If you’re not 100% happy, send them back within 14 days of purchase and we’ll give you a complete refund.

Just a couple FYIs for you babe:

–  Please email us if you’d like a refund and we’ll send you a return number to include in your return.

– The items will be your responsibility until we receive them, so ensure they’re packaged so damage during travel is avoided – pretty please.

– Any items that are returned to us by mistake are not our responsibility.

– Where possible, please returned items with original packaging.

– The cost of return shipping is at your own expense.

– Any returned items that are not received by 24K Goddess will not be issued a refund, so it’s always best you obtain proof of postage/tracking.

Return Address

24K Goddess
P.O. Box 913
Mooloolaba QLD 4557
Australia

Shipping Information

Q: How much is shipping?
A: Free with all Australian orders. International shipping will be calculated on checkout.

Q: I haven’t received my order yet, what should I do?
A: If your order has not arrived in 10 business days, please holla by sending an email to hello@24kgoddess.com

Q: How long does shipping take?
A: Your registered postage takes between 5-7 business days.

Privacy Policy

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24KGoddess does not store customer credit card details.